HOUSING ASSISTANCE
Finding safe and secure housing can be stressful, especially when you’re unsure of your rights or where to turn for help. We guide you through the housing system, explain your options clearly, and help you take the right steps based on your situation. Whether you’re dealing with eviction, homelessness, private renting issues, or applying for social housing, we provide straightforward support from start to finish.
Eviction
Facing eviction can be overwhelming, but you still have rights and options.
We help you understand the reason for your eviction, what your landlord is legally required to do, and what steps you can take to protect yourself.
We also guide you on what paperwork to gather, how to communicate with your landlord, and how to get emergency support if you're at risk of losing your home.
Housing Benefits
If you’re struggling to pay your rent or cover your housing costs, you may be entitled to financial support.
We help you understand how housing benefits work, check your eligibility, and assist you with completing your application.
We also explain how your income, family situation, or employment status could affect your claim and what to do if your payments change.
Somewhere to Live
If you’re looking for a place to live—whether temporary or long-term—we help you explore your options.
This includes guidance on private renting, council housing, supported accommodation, and emergency placements.
We make sure you understand what documents you’ll need, how to apply, and what to expect during the process.
Homeless Support
If you’re homeless or about to lose your home, you can get support immediately.
We help you understand your rights, connect you to the right council department, and explain what emergency help you may be able to receive.
This includes temporary accommodation, night-by-night shelter, or support for families with children.
Our goal is to help you stay safe while guiding you through the next steps.
Council Tax Support
Council Tax Support helps reduce your bill if you’re on a low income or facing financial difficulties. We guide you through checking your eligibility, preparing your documents, and completing the online application correctly. If your situation changes or you need to challenge a decision, we explain the steps clearly and help you move forward with confidence.
Renting From a Private Landlord
Private renting comes with responsibilities on both sides.
We help you understand your rights as a tenant, what your landlord must legally provide, and how to handle issues such as rent arrears, repairs, deposit disputes, or unfair treatment.
We also guide you on how to communicate with your landlord and where to escalate problems that aren’t resolved.
Applying for Council or Social Housing
Council and social housing applications can be lengthy and confusing.
We help you understand the criteria, gather the right documents, and complete your application correctly.
We also explain how waiting lists work, what band you may fall into, and how to update your application if your circumstances change.
